FAQs

Orders and payments

How do I place an order?

Are my payments secure?

What payment methods do you accept?

How long will it take to process my order?

Shipping

How much do you charge for shipping?

How long will my delivery take?

Do you offer tracking?

Do i need to be home to sign for my order?

Packaging

Are your products ready to be gifted?

Can I add a note or additional product to my order?

Returns, refunds & exchanges

Can I return or exchange my items?

My items arrived faulty / damaged.